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Human Resources Representative - 12 M

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Date: Nov 19, 2017

Location: Houston, TX, US

Company: Houston Independent School District

Human Resources Representative - 12 MJobID: 46267
Position Type:
Business Professionals/Human Resources
Date Posted:
Human Resources
Date Available:
Location:Area:Job Category:
Hattie Mae White Bldg.NorthwestBusiness Professionals
Job Code:Contract Type:Months:
Salary Minimum:Salary Maximum:

  • Human Resources Representative - HR0125.pdf
POSITION TITLE: Human Resources Representative


Job Code: HR0125



Job Family – Human Resources

JOB SUMMARY: Under direct supervision, researches and answers questions and issues raised by employees, supervisors and managers regarding application and use of Human Resources policies and procedures, benefits and payroll systems, district policies and procedures, and state and federal regulations.


List most important duties first
  1. Consults with employees, supervisors, managers, and external customers regarding state and federal law and district policies that relate to HR, Benefits, and Payroll.
  2. Analyzes and resolves issues relating to compensation, payroll, benefits, escrow accounts, leave balances, TRS, W-4’s, W-5’s, workers compensation, time and labor, supplemental sick leave bank, and direct deposit. Analyzes data to determine trends and patterns and develops recommendations to solve systematic/recurring problems.
  3. Takes corrective actions as needed.
  4. Compiles, analyzes, and resolves issues with Budget, Payroll, Shared Services, Staffing, and Benefits Departments.
  5. Submits wage, benefits, social security, health and human services verifications for current and former district employees in accordance with district and federal and state policies and procedures.
  6. Performs other job-related duties as assigned.
EDUCATION: Associate Degree or 60 hours

WORK EXPERIENCE: 1 to 3 years

TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION: PeopleSoft, Microsoft Office Office equipment (e.g., computer, copier)

LEADERSHIP RESPONSIBILITIES: No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice and training to staff.

WORK COMPLEXITY/INDEPENDENT JUDGMENT: Work and tasks are often straightforward, routine, structured and guided by established policies and procedures. Little, if any, independent judgment is required, outside of making basic choices in the selection and application of established methods. The job receives frequent, ongoing supervision.

BUDGET AUTHORITY: No budget development activity is required.

PROBLEM SOLVING: Decisions are made on routine matters affecting few individuals and usually within the confines of the job's own department. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures or services.

IMPACT OF DECISIONS: Follows rules and procedures. Decisions can have minimal or no impact to HISD. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction.

COMMUNICATION/INTERACTIONS: Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisor and coworkers in own and other departments.

CUSTOMER RELATIONSHIPS: Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.

WORKING/ENVIRONMENTAL CONDITIONS: Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift less than 15 pounds.

Nearest Major Market: Houston

Job Segment: ERP, PeopleSoft, Technology

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