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Manager, Wraparound Services (Community Schools)

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Date: Jan 11, 2019

Location: Houston, TX, US

Company: Houston Independent School District

Manager, Wraparound Services (Community Schools) JobID: 59481
Position Type:
Closing Date:
Business Professionals/Wraparound Services
Date Posted:
Hattie Mae White
Date Available:
Location:Area:Job Category:
Business Professionals
Job Code:Contract Type:Months:
Salary Minimum:Salary Maximum:

  • Manager, Wraparound Services (Community Schools) - HM0265 SAP 30008562
POSITION TITLE: Manager, Wraparound Services (Community Schools)


DATE: 09/21/17


JOB CODE: HM0265 SAP 30008562



Job Family – Student Support Services


The Manager, Wraparound Services (Community Schools) works closely with the Full-Service Community Schools (FSCS) leaders, the Wraparound Services Department, Wraparound Resource Specialists (Community Schools), campus leaders, principals, and stakeholders. Supports the monitoring and tracking of the Full-Service Community Schools Grant, program implementation, monitoring, data collection, reporting, and is responsible for the program oversight as outlined in the grant goals, objectives, and activities. Directs, monitors, implements and manages grant programs and budget functions for districtwide programs and works in coordination with district leadership, principals, Community Schools leaders, Wraparound Services Managers, collective impact partners written in the grant, and other personnel. Keeps all academic and non-academic services aligned with the district-wide comprehensive “Every Community. Every School” theory of change and supervises the federal guidelines as detailed in the U.S. Department of Education FSCS Program.

The Wraparound Services Office is responsible for the overall implementation of the district’s “Every Community, Every School Initiative.” This is a comprehensive initiative to connect schools to non-academic supports needed to improve the well-being and academic achievement of all students.


List most important duties first

1. Oversees the maintenance of budgetary information; assists in data collection for reports and evaluation data required for fiscal audit, budget forecasts, and assigned FSCS plans.

2. Develops, manages, and maintains records and databases of all FSCS funded departments and participating campuses for the Department of Education (DOE).

3. Collaborates with the following: Wraparound Services, Grants Department, Research and Accountability Department, Schools Office, Budgeting Department, and other departments to ensure that district and campus goals comply with federal, state, and local policies and procedures that govern the grant and its programs. Works with the Wraparound Resource Specialists to perform campus and community needs assessment, supervise, develop, and coach to find service providers, and troubleshoot challenges.

4. Coordinates effectively with all district, city, and county services and maximizes access to services provided for schools in the district initiative. Builds relationships with principals, community leaders, and resource specialists.

5. Plans and implements training for schools office staff, principals, and school leaders to ensure that program needs and guidelines are met. Develops program handbooks, revises guidelines, provides updates of federal guidelines in accordance with grant laws and tracks pertinent information to monitor partnerships, linkage of services, and coordinates integrated student supports.

6. Submits required information, such as reports, to the external evaluator for the appropriate programs to assist with the compilation of data for the FSCS grant.

7. Engages families and school staff to better understand student needs, develops and manages partnerships with local service providers, and participates in learning from resource specialist community.

8. Collaborates with campuses to plan and implement training for principals and school personnel to ensure that the grant’s guidelines and expectations are met.

9. Serves as a liaison between district departments and grant governing agencies and supports the pillars for a community school model through our Every Community, Every School Initiative.

10. Serves as the leader of the FSCS grant to reach the following goals:

Goal 1: Increase student achievement
Goal 2: Ensure the well-being of students
Goal 3: Create equitable opportunities for students and families
Goal 4: Create community-driven systems for sustainability

11. Serves as the grant administrator in charge of personnel, contracted services, travel plans and expenditures, supplies and materials, extra-duty pay, operating costs, capital outlay,

12. Supervises personnel such as Community Schools Wraparound Resource Specialists and Grant Administrators charged to oversee the programs at the schools detailed in the FSCS grant.

13. Supports the development of the district’s infrastructure and systems to develop tools for campuses to conduct a needs assessment, to access a provider database, track services, and create proper community schools professional development modules and increase usage in the selected schools.

14. Participates in audits associated with FSCS grant program and provides a full-service program

15. Builds positive relationships and trust with principals, teaching staff, students, service providers, community leaders, and other resource coordinators.

16. Oversees needs assessment processes and supports resource coordinators in selecting services for schools. Creates and updates appropriate needs assessments inputs to ensure that there is a holistic view of student and family needs and manages updated service provider database centrally.

17. Performs other job-related duties as assigned.


Bachelor’s Degree


5 to 7 years


SAP, Microsoft Office, Chancery
Office equipment (e.g., computer, copier)
High degree of cultural awareness and competency in cross-cultural practice with children and families
Knowledge and appreciation of challenges faced by educators, students and communities
Strong interpersonal and supervisory skills
Ability to analyze data, drive insights and define program requirements
Solid knowledge of budget management skills, including budget preparation, analysis, decision making
and reporting
Ability to work in collaboration with other teams and colleagues
Strong interpersonal skills and good at developing relationships
Ability to find gaps in required and needed resources and services by acting quickly
Ability to negotiate and mediate solutions
Ability to manage and track a program and track the use of allocated funds
High degree of cultural awareness and competency in cross-cultural practice with children and families


Work leadership. Regularly provides project management or team leadership to a group of two or more employees, but does not have formal supervisory responsibility. May provide occasional work guidance, technical advice and training to staff.


Work involves the application of moderately complex procedures and tasks that are quite varied.Independent judgment is often required to select and apply the most appropriate of availableresources. Knowledge and appreciation of challenges faced by educators,students and low-income communities. Ongoing supervision is provided on an "as needed" basis.


Participates in a group plan and/or budget development. Compiles and organizes data and figures.


Decisions are made on both routine and non-routine matters with some latitude, but are still subject toapproval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.


Decisions have minor, small and possibly incremental impact on the department or facility. Errors are usually discovered in succeeding operations where most of the work is verified or checked and is normally confined to a single department or phase of the organizational activities resulting in brief inconvenience.


Collaborate and solve problems - works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.


Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.


Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Ability to carry and/or lift less than 15 pounds.

Nearest Major Market: Houston

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