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Specialist Business Systems Analyst

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Date: Jan 7, 2019

Location: Houston, TX, US

Company: Houston Independent School District

Specialist Business Systems Analyst JobID: 58356
Position Type:
Closing Date:
Technology Professionals/Business Systems Analyst
Date Posted:
IT Finance & Operations Mgmt
Date Available:
Location:Area:Job Category:
Hattie Mae White Bldg.NorthwestTechnology Professionals
Job Code:Contract Type:Months:
Salary Minimum:Salary Maximum:

  • Specialist Business Systems Analyst - IT0155
Position Title: Specialist Business Systems Analyst

Contract Length: 12 Months

Date: 9/29/10

Date of Last Revision: 9/02/13

Job Code: IT0155

Pay Grade: T14

FLSA Status: Exempt

Job Family – Information Technology


Responsible for facilitating business process, function and organization design, working collaboratively with business strategists, process owners and subject matter experts. The role focuses primarily on business requirements, workflow and leveraging technology to enable or alter business processes or practices. Provide strategic consultation to assigned line-of-business (LOB) customers in defining or designing business processes, functions and organizational structures, as well as in researching, identifying and internally marketing enabling technologies based on customer requirements. Facilitate agreement on organizational work models to meet business requirements. Participate in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development. Participate in enterprise architecture development, including business architecture, information architecture, application portfolio and technical architecture. Seek ways to apply new technology to, and reuse existing technology for, business processes; research and provide information on technical trends and competitors' practices relevant to assigned LOB customers.

Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.. Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Contacts pertain to significant matters often involving coordination among groups. May work on issues that impact design success or address future concepts, products or technologies. Often serves as a consultant to management.
Expected to know the business better than any normal business person since this position will be working across the business and have specialized analytical skills. Expected to develop business requirements; do business analysis; understand and analyze the competitive situation; understand business practices and approaches; recommend business process changes; understand how to integrate systems and business possesses; drive their work into systems initiatives; lead system selection processes; understand business organization, politics and culture; manage change in the business resulting from IT applications; help users develop processes, procedures, and training; exercise any required project management.

Using business process engineering techniques, develops technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise-wide solutions, using the organization’s or a third-party’s hardware/software products. Develops and recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure. Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.

There are two major roles required to complete business requirements. One is the person from the business-side called a Business Analyst (BA) and the other is the Business Systems Analyst (BSA). In the design of the BA and BSA roles, there is overlap in the areas of understanding the business and eventually how the automation supports the business. The BA focuses in-depth on the business functionality. The BSA focuses on being the expert partner on how to take that business knowledge into automation and systems. The BSA is responsible for bringing the best practices on how to define and implement business functions, process, workflow, and organizational change management. The BA is responsible for making sure the business needs are met using the expertise brought to the table.

A Business Systems Analyst is responsible for being the partner to the business who can expertly help the business define and document business requirements. They are specialists in helping the business determine, capture, define and document business requirements. They do this by employing skills in formal business analysis, use cases, business function modeling, prototyping, process modeling, process engineering, facilitation, JAD, project management and organizational change management. They will be knowledgeable on the latest technologies that can be used to automate processes, workflows, collaboration, data integration and document management. As the business requirements are completed, they work to translate requirements to vendors and IT professionals. They will be involved in the design of the requirements to the next level. They will help bring the business in at appropriate times to understand and check the design and testing work. They are heavily involved in the string and integration testing. They are heavily involved in user acceptance testing. They will help make sure the backup and recovery processes are properly defined. They will be involved in service level agreements. They will be involved in making sure system side controls are in place and working correctly. They will generally be heavily involved in defining, designing, testing, and executing data conversion activities. As a project moves into more technical aspects, this role helps make sure the requirements are properly designed, built and tested. They may be involved in helping configure the system. They will have in-depth knowledge of exactly how the processes are automated, interfaced, integrated and implemented. They are expected to have in-depth knowledge on exactly how the system works. As times goes on, this knowledge will become more known by the BA.

Depending upon the situation, they may be asked to function as the project manager from the IT side for a project. Their career path generally comes from the IT side, but not always. When it comes from the IT side, it generally started from applications development, data base administration, information management or project management

Use of this job family outside of centralized IT requires approval from the Chief Technology Information Officer.


List most important duties first

1. Works with clients to develop business requirements; conducts business analysis including analysis of the competitive situation, understanding business practices and approaches and recommending business process changes. Serves as conduit between division and IT to integrate systems and business processes, drive their work into systems initiatives and lead system selection processes.
2. Plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. Works with mangement to develop policies and processes for the department. Regularly leads in the resolution of the most challenging business systems analysis challenges including collaborating with vendors and industry leaders.
3. Conducts significant systems testing; supports data conversions; supports local system rollouts; exercises any required project management and execute all work in alignment with HISD’s systems plans.
4. Understands, proposes, educates and helps implement new business processes through business operations and new systems. Works to continually understand business requirements, document them in standard formats, obtain business user approval and work them seamlessly into the bigger picture.
5. Helps users develop processes, procedures, and training.
6. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.
7. Performs other job-related duties as assigned.


Bachelor’s Degree; prefer Master’s Degree
In lieu of a Bachelor’s degree, additional equivalent and directly related education and experience, as determined by Human Resources and the hiring manager. Equivalent experience is four or more years in a related field, in addition to the minimum experience requirement of 12 years.


12+ years
IT professional coming from other disciplines with 12+ years of directly related IT experience. Substantial experience leading and working with staff to develop skills and technical certifications.


Expert analytical skills and business acumen including knowledge of multiple divisions. As an expert in the field, uses professional concepts in developing resolution to critical issues and broad design matters. Remains current in primary certifications. Has typically completed basic certification in 2-3 related fields. Is an expert in software engineering, is fully versed in information engineering and areas such as application development, middleware and databases.
Expert in use case modeling, object modeling, use case analysis and use of UML notation. Expert knowledge in the appropriate tools such as ProForma and IDS Scheers. While it is the goal to use an object modeling approach that leads to system creation, this position must be experienced enough to adjust the approach as to meet project goals, people’s understanding and avoid making the process overly technical. Expert facilitation and organizational change management skills to include the application of facilitation tools and techniques. Understands team dynamics; has the ability to apply collaborative problem solving techniques.


Work Leadership. Regularly provides project management or team leadership to a group of employees, but does not have formal supervisory responsibility. Leading and directing typically involved monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of the same duties they are leading. Exercises wide latitude in determining objectives and approaches to critical assignments. Specialist level positions are expected to provide work guidance, project management, technical advice, training, and mentoring to other employees. These positions are expected to share information with less senior positions and develop them to higher level positions.


Work is non-standardized and widely varied, involving many complex and significant variables including significant time spent planning, evaluating complex solutions and issues, and negotiating outcomes. Strong analytic ability and inductive thinking are frequently required to devise new approaches to situations where previously accepted solutions have proven inadequate. Position regularly makes recommendations to management on areas of significance to the division. Supervision received typically consists of providing periodic coaching, advice and feedback.


Specifies requirements for a plan and/or budget.


Greater latitude and discretion is warranted in making decisions, which affect major areas of HISD and possibly the organization's public image. The job is constantly expected to apply creative solutions to complex problems and develop new ideas and concepts. Reviews and approves decisions and/or recommendations that may have a significant impact on the entire organization.


Decisions have considerable impact to multiple divisions or the organization causing risks or improvements to relationships, significant efficiencies or delays in operations, and/or significant financial gains or expenses. Errors are serious and difficult to discover, normally involve decisions not subject to detailed review and will result in excessive costs and/or significant project delays.


Negotiate and influence – interprets department strategies and services, resolves conflicts, influences outcomes on matters of significance for the division, conducts final negotiations and coordinates approvals/decision making below the executive level. Interactions are typically with customers and Top Management.


Leads others in the resolution of highly sensitive and confidential issues on behalf of the department. Acts as a trusted advisor, and becomes involved in the customer's decision making process including presenting alternatives and information and applying persuasion and negotiation skills in the resolution of problems. Monitors customer service standards.


Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Repetitive motion: Substantial movements of the wrists, hands, fingers, and/or upper body for sustained periods of time, including using extremities to drag, push, pull or grasp. Sitting: Particularly for sustained periods of time. Work is normally set to specified shifts. This position is expected to be goal and customer service focused. During times of emergencies, outages and project planned work; employees are expected to be on call and available until the event is addressed. During system conversions, extra effort may be required in order to ensure the roll out of the system is successful.

Nearest Major Market: Houston

Job Segment: Systems Analyst, Middleware, Application Developer, Business Analyst, IT Architecture, Technology

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