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Telecommunications Team Leader

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Date: Dec 7, 2017

Location: Houston, TX, US

Company: Houston Independent School District

Telecommunications Team LeaderJobID: 47774
Position Type:
Closing Date:
Business Professionals/Facility Management Admin
Date Posted:
Facility Management Admin
Date Available:
Location:Area:Job Category:
Hattie Mae White Bldg.Northwest
Job Code:Contract Type:Months:
Salary Minimum:Salary Maximum:

  • Telecommunications Team Leader - CF0695.pdf
POSITION TITLE: Telecommunications Team Leader


Job Code: CF0695



Job Family – Construction & Facility Services

JOB SUMMARY: Manages, plans, and coordinates the work of telecommunication personnel. Advises and communicates with employees, office staff administrators, and consultants.


List most important duties first
  1. Directs activities of telecommunication personnel.
  2. Facilitates training sessions on the use of burglar and fire alarm, intercom, sound system, two-way radios, security surveillance, cable TV equipment and services, and other communications equipment and systems.
  3. Assigns personnel to jobs and projects.
  4. Collaborates with personnel on complaints and/or issues.
  5. Coordinates and implements procedures from City of Houston.
  6. Performs other job-related duties as assigned.
EDUCATION: Vocational / Technical / Business School

WORK EXPERIENCE: 1 to 3 years

TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION: PeopleSoft, SAP, Microsoft Office Office equipment (e.g., computer, copier)

LEADERSHIP RESPONSIBILITIES: Work Leadership. Regularly provides project management or team leadership to a group of two or more employees, but does not have formal supervisory responsibility. Leading and directing typically involves monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of same duties they are leading.

WORK COMPLEXITY/INDEPENDENT JUDGMENT: Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.

BUDGET AUTHORITY: Compiles and organizes data and figures.

PROBLEM SOLVING: Decisions are made on both routine and non-routine matters with some latitude, but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.

IMPACT OF DECISIONS: Decisions have minor, small and possibly incremental impact on the department or facility. Errors are usually discovered in succeeding operations where most of the work is verified or checked and is normally confined to a single department or phase of the organizational activities resulting in brief inconvenience.

COMMUNICATION/INTERACTIONS: Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisor and coworkers in own and other departments.

CUSTOMER RELATIONSHIPS: Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, inquiries and requests for information and coordinates appropriate follow-up. May handle escalated issues passed on from coworkers or subordinates.

WORKING/ENVIRONMENTAL CONDITIONS: Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noise, chemicals, etc. Ability to carry and/or lift 45 pounds or more.

Nearest Major Market: Houston

Job Segment: Telecom, Telecommunications, ERP, Manager, PeopleSoft, Technology, Management

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